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Bosch error 419: Configuration error

Bosch BES2 (Purion, Intuvia, Kiox, Nyon)Dealer neededRide with caution

The combination of components fitted to the bike does not match what the system expects. It typically appears after a part has been swapped or a software update went wrong. Assistance may be limited or unavailable until the set-up is corrected.

Likely causes

How to fix Bosch error 419

  1. Switch the system off, wait 10 seconds, switch on again
  2. If you recently swapped a display or battery, refit the original part and test
  3. Check the battery is seated and locked so the system starts cleanly
  4. If the code persists, book a dealer visit: the configuration has to be rewritten with DiagnosticTool
Go to a dealer if: A dealer with DiagnosticTool is always needed to write the correct configuration to the drive unit; there is no user-side fix beyond a restart.
Warranty: If the error follows a dealer repair or update it is normally fixed free as part of that work; otherwise it is a diagnostic-time charge rather than a parts claim.
Typical cost: Typically a diagnostic session of 30-60 EUR/USD; no parts unless a wrong component has to be replaced.
Still stuck? Take a photo of the display and show it to a local e-bike workshop. Bring the bike's system name (e.g. Bosch Performance Line CX) and the exact code; that saves diagnostic time and money.

Frequently asked

Can I reset Bosch error 419 myself?

Only by restarting. If that does not clear it, the configuration must be rewritten with the Bosch DiagnosticTool at a dealer.

Can I keep riding with error 419?

Usually, but with reduced or interrupted assistance and the risk of the system shutting down mid-ride. Ride home carefully or on muscle power alone; do not plan long rides until the cause is found.

Is error 419 covered by warranty?

If the error follows a dealer repair or update it is normally fixed free as part of that work; otherwise it is a diagnostic-time charge rather than a parts claim.

Related Bosch codes

531 · Configuration error593 · Configuration error580 · Software version error

Not an official Bosch document. Compiled from workshop experience and public service information; details can differ per system version and bike brand.