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Shimano STEPS error codes
19 codes. Tap a code for meaning, causes and the fix.
All Shimano STEPS codes
- E010 – System error Fix at home
- E011 – Drive unit internal error Dealer needed
- E012 – Torque sensor initialization error Fix at home
- E013 – Drive unit firmware error Dealer needed
- E014 – Speed sensor error Fix at home
- E020 – Battery to drive unit communication error Fix at home
- E021 – Battery not compatible with the system Dealer needed
- E022 – Battery communication fault Dealer needed
- E023 – Battery abnormality detected Dealer needed
- E024 – Battery error (protection mode) Dealer needed
- E025 – Battery system error Dealer needed
- E030 – System configuration error Dealer needed
- E031 – Incompatible component detected Dealer needed
- E033 – Firmware update required Dealer needed
- E043 – Display firmware error Dealer needed
- W010 – Drive unit temperature high Warning
- W011 – Speed cannot be detected Fix at home
- W012 – Torque sensor initialization not completed Fix at home
- W013 – Torque sensor initialization error Fix at home
Still stuck? Take a photo of the display and show it to a local e-bike workshop. Bring the bike's system name (e.g. Bosch Performance Line CX) and the exact code; that saves diagnostic time and money.